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Privacy Policy

A Legal Disclaimer

The team at Debbo & Daughters take your privacy seriously. Here we describe our privacy practices and policy regarding the collection and use of information (including personally identifiable information) made available to us through our website: www.debboanddaughters.co.uk

Who We Are

Debbo and Daughters are are a small family business. A mother and her three daughters, founded in Suffolk with a primary interest in keeping dogs comfortable when they are out and about with you. We design and work with local makers to create the Original Travel bed for Discerning Dogs. Selling primarily online and occasionally at events.

Our Commitment to Privacy

We believe that the responsible use of personal information collected on our websites is critical to our our objectives as a small business and our reputation. As part of our commitment to privacy, we follow this Privacy Statement. The amount and type of information we receive from you on our website depends on the information you provide to us through our contact mailboxes and/or the purchase of items at checkout.

What information do we collect?

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”

How do we collect your information?

Debbo & Daughters collects your personal information when you:

  • Place an order on our Site

  • Submit Enquiries via our Site

  • Subscribe to our Marketing Emails 

  • Tag us or post material about us on social media

  • Participate in promotional activities or competitions and through other similar activities

Collection of your 'Order Information'

We collect your order information when you make a purchase through the Site. The following information is collected when submitted by you:

  • Name

  • Address (Billing/Shipping)

  • Email Address

  • Phone Number

Collection of your 'Device Information'

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

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We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. See below for more information. Please also refer to our Cookie Policy.

 “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

What Are Your Rights?

Debbo & Daughters would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

  • The right to access – You have the right to request for copies of your personal data. 

  • The right to rectification – You have the right to request that Debbo & Daughters correct any information you believe is inaccurate.

  • The right to erasure – You have the right to request that Debbo & Daughters erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that Debbo & Daughters restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to Debbo & Daughters processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that Debbo & Daughters transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless you ask us to delete this information. You have the right to object to us processing your data and can be removed from our system at any time. If you wish to do so, please contact us using our contact form. If you wish to stop receiving marketing emails about our products and services, you can unsubscribe here.

Changes

This Privacy Policy is effective as of 1 January 2025. Debbo & Daughters may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons, by posting a change notice to this page.

Contact Us

For more information about our privacy practices or if you have questions please feel free to contact us at info@debboanddaughters.co.uk 

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