Question 1

Can you tell me more about bed sizing?

Accepted Answer

Our beds come in small and large. Please check the sizing below to help decide which would be best for your dog.

Small - 28 inches long x 18 inches wide 
Small extra wide - 28 inches long x 22 inches wider
Large - 38 inches long x 22 inches wide

All beds are handmade so sizes per bed might vary slightly. Measurements are based on mattress size and not including handle.

Our beds have not been created to replace your dogs main bed, they are purely to ensure a comfy visit. Sizes have also been developed so as not to take up too much floor space, perfectly designed to be manoeuvred around table and chair legs of a pub or popped in front of an Aga.

Small is best suited to dogs similar sized to Jack Russells, Border Terriers, Pomeranians, Norfolk Terriers. Large is best suited to Labradors, Goldendoodles, Spaniels or two smaller dogs.

Please check measurements to see which will best suit your dog.

We have had requests for Deerhounds and other larger breeds. We are working on this, do get in touch if this is what you are after!

Question 2

How should I store my bed?

Accepted Answer

Although it has handles for ease of carrying when you're on the move. When it is not being used, it is best to store unfolded which may result in a permanent crease down the middle.

Question 3

Can this bed be my dog's main bed?

Accepted Answer

Our travel bed is not designed to take the place of your dogs main bed. It has been created to keep your dog comfortable when accompanying you on outings! To the pub, the beach, the office or just in front of the Aga -  anywhere they might run the risk of being on a cold and uncomfortable floor.

Question 4

Are your beds waterproof?

Accepted Answer

They are as waterproof as we could make them! Designed to be beautiful but practical. The outer cover works like a pillowcase. While the inner bed is covered with breathable water resistant PU fabric - the same used for water resistant jackets and tents. Perfect for beach days, rainy days and soggy pub floors but not designed to be saturated.

The inner cushion is not designed to be washed, but with its water resistant cover, it will stay dry. The water resistant lining is sewn onto the wool inner to help it retain its shape. Then whip the outer cover off, whenever it needs a wash. Put it in the washing machine on a cool wash at 30. We recommend washing with similar colours or on it's own. Do not tumble dry.

Additional covers will be available to buy, keep an eye on our socials and email if you have any enquiries.

Question 5

Will you restock all fabrics?

Accepted Answer

Our fabrics are chosen by us based on what we love! Some of our fabrics are end of line and others might make a reappearance.

If there is a pattern you love and can't see on our website, please get in touch with the team and we will do our best to help!

Question 6

What if my dog chews beds?

Accepted Answer

Our beds are not indestructible and would not do well up against those canines. However, we will soon be selling additional bed covers so you can have a spare at the ready!

Question 7

Returns and Refunds

Accepted Answer

If you’re looking to return  your order for whatever reason, we’re here to help! We offer returns within 30 days of purchase. Refunds will be made to the original payment method.

Please note that returns are at the buyers own cost. We do not cover the cost of postage unless the item was faulty or damaged upon time of delivery. Refunds will be made as soon as your order has been returned to us. We endeavour to process returns as soon as possible, it can take up to 14 days when we are very busy.

The following exceptions apply to our return and refund policy:

Returned items must be returned in original product packaging.
Returned items must have no visible signs of wear or use.

Question 8

Postage and Delivery

Accepted Answer

We offer Royal Mail Tracked 48 postage at a cost of £7.75.If you require next day delivery, please get in touch with us via email.We are currently only posting within the UK and channel isles for the time being. If you are overseas, please email us to enquire. We are working on  opening our doors further afield! Follow our social media for news and updates.

Frequently asked questions